[Fix] CD/DVD Drive Not Detected or Working In Windows 10

For a major number of HP, Lenovo and Dell laptops/notebook users, upon upgrading to Windows 10 from Windows 7 or 8, they found that either the DVD Driver is not detected at all by Windows 10 or if it’s visible in device manager, then it’s not working. You might find a exclamation mark too in device manager for your DVD Drive in device manager. Also, if you insert in disk in DVD ROM, it’ll flash the LED lights on it for a while, but nothing would happen. Also, if by any chance, you have the DVD ROM listed inside My Computer icons, and even Windows is able to send the Eject command to DVD ROM, but not able to read any inserted DVD. Another errors which you may find for DVD Drive in Device Status area:

Fix CD/DVD Drive Not Detected or Working In Windows 10

Solution 1

This solution is for those users who don’t see DVD Drive icon in Computer or even in Device Manager. Do ensure that you’re logged in Windows with an account with administrator privileges.

Right click on Start menu and select “Command Prompt (admin)“.

Type in following command in Command Prompt:

You can copy paste the command from above. Be careful with spaces.

Add a registry by DOS

Reboot your computer.

If it didn’t worked, reboot and do it again. If still not, keep reading.

Also Read: Ultimate Guide to Turn off Windows 10 Privacy Settings

Solution 2

So, if above solution didn’t worked for you, probably you need to create a registry key for DVD drive. Perform below given steps to achieve same:

  1. First you need to ensure that the account you’re logged in with is a administrator account or has administrator privileges.
  2. Press Windows key + R.
  3. When Run command box opens, type in regedit and enter.
  4. This shall open “Registry Editor” for you. Navigate to following path in it:
  5. Right click on atapi, select New and then click Key.
    • Fix DVD Drive Registry
  6. Type Controller0 and press Enter.
  7. Now, right click on Controller0 key and select New > DWORD(32-bit) Value.
  8. Type EnumDevice1 and press Enter.
  9. Then Right click on EnumDevice1 and select Modify.
  10. Update the value to “1” in Value Data box and click OK.
  11. Close Registry Editor.
  12. Reboot Your Computer.

Also Read: Stop Hackers to Steal Your Identity Details from Facebook

Solution 3

  1. First you need to ensure that the account you’re logged in with is a administrator account or has administrator privileges.
  2. Press Windows key + R.
  3. When Run command box opens, type in regedit and enter.
  4. This shall open “Registry Editor” for you. Navigate to following path in it:
  5. Right click on UpperFilters and select Delete, confirm the deletion by clicking Yes.
    • If you see UpperFilters.bak, do not touch it.

    • Delete UpperFilters and LowerFilters
      Delete UpperFilters and LowerFilters
  6. Right click on LowerFilters and select Delete and confirm the deletion by clicking Yes.
  7. Close Registry Editor.
  8. Reboot your Computer.

Any of the above solution must work for you, as it has been known to work for many.

44 COMMENTS

  1. Do you have any other suggestions if this does not work. I’ve tried all these fixes and once in a while, they will work for a time or time but when the computer re-boots the next time the device disappears. Sometime the CD/DVD tray will open and other times it will not. I went through the Microsoft help desk and they eventually said it was a Dell problem and the drivers were out of date. Dell has no updated drivers. At this point, it might be easier to go back to Windows 7.

    • The only solution I can suggest is re-installing the current drivers you have in compatibility mode of Windows 7. First un-install, reboot and then re-install. If that didn’t worked, then probably you’ll have to wait then.

  2. I tried all of these and even deleted what was already there to create everything new and no luck at all.

    The drive shows up until I put in a CD or DVD into it. Then it disappears for a bit then it comes back but the drive still won’t function properly. Further the drive will work when it is attached to another computer through the USB 2.0 hookups. My Optical drive is a dvd600s-H01 5 by HP. It is an external drive and works on other windows systems below Windows 10.

    • Reinstall windows 10, but this time, do not keep the optical drive attached to computer during installation. This should work, but i am taking a guess here.

  3. nothing worked at all.
    what do I do now??

    This seems to be a problem with many. Only few lucky guys got it resolved.
    Initially I thought it was a Hardware problem.. then when I checked online thousands of people had encountered the same issue.

    Surely the above didn’t work… what else do I have to do??

  4. same issue my built in optical drive plays hide and seek at the moment, fresh install gone, did upgrade install back, had to clean install again gone, did the regedit for controller as no upper or lower filters showing came back working 2 restarts gone, uninstalled ide/atapi and all showing for optical drive came back, now gone again and nothing is fixing it, utter joke have no idea what to do aside from go back to win 8 and wasn’t too impressed with that

    • Wait for some time and keep regularly updating Windows. Sometimes these updates solve the issues which are being faced by so many people

  5. I’ve tried all of these also. The problem i have is that it recognizes the drive, it just doesn’t recognize when there is a DVD IN the drive. it keeps saying the drive is empty.

      • i have the same problem it shows as a cd/dvd writer but for some reason after upgrade the drivers say its a cd-rom but wont read or write anything none of the solutions work this is the 3rd time its happened, when i look on events from the drive it says it was “merged” that seems to be what starts it off then between 2 days and 2 weeks later its back to working perfectly it drives me insane

  6. None of these worked for me. I can put the CD in and it shows up on iTunes/Media Player, but the disk spins, then slows, then spins, then slows, and just keeps repeating that and never does anything.

    I haven’t been able to upload any new music since Windows 10 came out…..strongly contemplating Linux right now

  7. I have the same problem as Gillian (December 2015) above. Deleted the 2 files in Solution 3, and now I am unable to restart Win10. It keeps going in circles, trying to repair it, nothing helps. Could deleting the 2 files (LowerLimit and UpperLimit) have anything to do with it? On the face of it, it seems to be the cause.
    Any suggestions on How to fix it?

  8. The third solution is a shitty one. The laptop is restarting in a continuous cycle and now I can’t even take those files to burn on another computer.

  9. i think that there is a mistake in solution 3 because there is no “LowerFilters” registry in “{4d36e965-e325-11ce-bfc1-08002be10318}” folder which is marked in red… you marked/clicked folder named “{4d36e967-e325-11ce-bfc1-08002be10318}” instead… which one of “LowerFilters” and “UpperFilters” should i delete then?
    p.s. sorry if my english is incorrect

  10. Okay, so I tried every single one of these. I did the third solution and it opened my disc tray… I entered my disc and since it’s a movie went to the ASUSDVD app and it said there was no disc inserted. I then try to take it back out and now it’s stuck in my computer because it won’t open again. What do i do to fix this?!

  11. If you people out there are smart you WONT try ANY of these terrible “tips”!
    NONE of these seem to work for most people and some of these rotten tips ruined people startup file!
    One trick works only for some!
    Bob, you shouldn’t give people advice when you don’t know anything about operating systems, and know nothing about windows 10!
    Go back to your synagogue ASAP, spin your dradle and give up on trying hard to be a tech savy genius cause honestly, you FAIL!

  12. I just re-installed the BIOS and everything worked fine…. Just look for the most recent version of the BIOS and install it…. Even if you have the most current version : re-install it….

    As simpel as that…

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