After updating to Windows 10 creator update, the HP laptop users starting getting this error: HP Accelerometer doesn't work on this version of Windows. An updated app may be available. when they turn on the PC during startup. Here is in this article, we are going the fix that the easiest way possible by providing the correct app for your version. I am also going to share the same fix for other windows versions too.
The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.
Fix HP Accelerometer doesn’t work on this version of Windows. An updated app may be available.
In order to fix this issue, you would need either to replace the HP 3D Driveguard software. In most cases, uninstalling and installing back the correct software. There are many versions of HP 3D DriveGuard software, different for different OS and laptop models. I am going to list them all and share the procedure on how to do it:
Step 1: Open Windows Control Panel, open Programs and Features right-click the entry for HP 3D DriveGuard and select Uninstall.
Step 2: Reboot the computer.
Step 3: When the Windows restarts, download and install the respective version of HP 3D Driveguard for your laptop. You can download the driver from the following list.
Download Correct Version of HP 3D Driveguard for your HP Laptop Model:
All these drivers were added with no sequence. Find your driver model by searching on the page. I have ensured to add all of them possible I could find.
HP 3D DriveGuard (Windows 10 v1809)
| Purpose | Routine |
| SOFTPAQ File Name | SP94617.exe |
| Supersedes | None |
| Effective Date | January 16, 2019 |
| Category | Driver-Storage |
| SSM Supported | Yes |
| Languages(s) | Global |
| Devices Supported | HP Mobile Data Protection Sensor |
| Download | Click Here |
HARDWARE PRODUCT MODEL(S):
HP Pavilion 15 Laptop
HP Pavilion x360 14 Convertible
HP Pavilion Gaming
HP ENVY x360 15 Convertible
OMEN by HP 15 Laptop PC
HP Pavilion 14 Laptop
HP ENVY 17 Laptop
HP ENVY 17m
OPERATING SYSTEM(S):
Microsoft Windows 10 version 1809 (32-bit)
Microsoft Windows 10 version 1809 (64-bit)
HP 3D DriveGuard (6.0.23.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP70205.exe |
| SUPERSEDES | sp68913 |
| EFFECTIVE DATE | December 22, 2014 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP EliteBook 740 G2 Notebook PC
HP EliteBook 840 G2 Notebook PC
HP EliteBook 750 G2 Notebook PC
HP EliteBook 850 G2 Notebook PC
HP ZBook 14 G2 Mobile Workstation
HP ZBook 15u G2 Mobile Workstation
HP EliteBook 720 G2 Notebook PC
HP EliteBook 820 G2 Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
Microsoft Windows Embedded 8.1 Industry 32-Bit
Microsoft Windows Embedded 8.1 Industry 64-Bit
Microsoft Windows Embedded Standard 7 32
Microsoft Windows Embedded Standard 7 64
HP 3D DriveGuard (6.0.43.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP81885.exe |
| SUPERSEDES | sp78105 |
| EFFECTIVE DATE | September 15, 2017 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP EliteBook 740 G2 Notebook PC
HP EliteBook 840 G2 Notebook PC
HP EliteBook 750 G2 Notebook PC
HP EliteBook 850 G2 Notebook PC
HP ZBook 14 G2 Mobile Workstation
HP ZBook 15u G2 Mobile Workstation
HP EliteBook 720 G2 Notebook PC
HP EliteBook 820 G2 Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)
HP 3D DriveGuard (6.0.45.1 REV: A PASS: 1)
| PURPOSE | Routine |
| SOFTPAQ FILE NAME | SP88820.exe |
| SUPERSEDES | SP84595 |
| EFFECTIVE DATE | July 03, 2018 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP EliteBook Folio 9470m Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)
HP 3D DriveGuard (6.0.43.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP84595.exe |
| SUPERSEDES | SP81885 |
| EFFECTIVE DATE | January 08, 2018 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)
HARDWARE PRODUCT MODEL(S):
HP ZBook 14u Mobile Workstation
HP ZBook 15u Mobile Workstation
HP ProBook 455 Notebook PC
HP ProBook 470 Notebook PC
HP ProBook 430 G4 Notebook PC
HP ProBook 450 G4 Notebook PC
HP ProBook 440 G4 Notebook PC
HP ProBook 645 Notebook PC
HP ProBook 655 Notebook PC
HP EliteBook 725 Notebook PC
HP EliteBook 745 Notebook PC
HP EliteBook 755 Notebook PC
HP EliteBook 840 G4 Notebook PC
HP EliteBook 848 G4 Notebook PC
HP EliteBook 850 G4 Notebook PC
HP EliteBook 820 Notebook PC
HP EliteBook 828 Notebook PC
HP ZBook 17 G2 Mobile Workstation
HP ZBook 17 G3 Mobile Workstation
HP EliteBook 840 G2 Notebook PC
HP EliteBook 840 G1 Notebook PC
HP ProBook 11 G2 Education Edition
HP ProBook 455 G3 Notebook PC
HP ZHAN 66 Pro G1 Notebook PC
HP ProBook 440 G5 Notebook PC
HP ProBook 470 G5 Notebook PC
HP ProBook 450 G3 Notebook PC
HP ProBook 440 G3 Notebook PC
HP ProBook 446 G3 Notebook PC
HP ProBook 430 G5 Notebook PC
HP ProBook 470 G3 Notebook PC
HP ProBook 450 G5 Notebook PC
HP ProBook 430 G3 Notebook PC
HP EliteBook 820 G3 Notebook PC
HP EliteBook 828 G3 Notebook PC
HP ZBook 15 G2 Mobile Workstation
HP ZBook 15 G3 Mobile Workstation
HP ZBook Studio G3 Mobile Workstation
HP 3D DriveGuard (6.0.43.1 REV: A PASS: 1)
| PURPOSE | Critical |
| SOFTPAQ FILE NAME | SP77869.exe |
| SUPERSEDES | SP77047 |
| EFFECTIVE DATE | October 11, 2016 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
HARDWARE PRODUCT MODEL(S):
HP ZBook 14u G4 Mobile Workstation
HP ZBook 15u G4 Mobile Workstation
HP ProBook 455 G4 Notebook PC
HP ProBook 470 G4 Notebook PC
HP ProBook 430 G4 Notebook PC
HP ProBook 450 G4 Notebook PC
HP ProBook 440 G4 Notebook PC
HP ProBook 640 G3 Notebook PC
HP ProBook 650 G3 Notebook PC
HP ProBook 645 G3 Notebook PC
HP ProBook 655 G3 Notebook PC
HP EliteBook 725 G4 Notebook PC
HP EliteBook 745 G4 Notebook PC
HP EliteBook 755 G4 Notebook PC
HP EliteBook 840 G4 Notebook PC
HP EliteBook 848 G4 Notebook PC
HP EliteBook 850 G4 Notebook PC
HP EliteBook 820 G4 Notebook PC
HP EliteBook 828 G4 Notebook PC
HP ZBook 17 G2 Mobile Workstation
HP ZBook 17 Mobile Workstation
HP ZBook 17 G3 Mobile Workstation
HP EliteBook Folio 9480m Notebook PC
HP EliteBook 840 G3 Notebook PC
HP EliteBook 848 G3 Notebook PC
HP EliteBook 850 G3 Notebook PC
HP ZBook 15u G3 Mobile Workstation
HP EliteBook 740 G2 Notebook PC
HP EliteBook 840 G2 Notebook PC
HP EliteBook 750 G2 Notebook PC
HP EliteBook 850 G2 Notebook PC
HP ZBook 14 G2 Mobile Workstation
HP ZBook 15u G2 Mobile Workstation
HP ProBook 640 G2 Notebook PC
HP ProBook 650 G2 Notebook PC
HP EliteBook 740 G1 Notebook PC
HP EliteBook 840 G1 Notebook PC
HP ZBook 14 Mobile Workstation
HP EliteBook 750 G1 Notebook PC
HP EliteBook 850 G1 Notebook PC
HP ProBook 640 G1 Notebook PC
HP ProBook 650 G1 Notebook PC
HP ProBook 11 G1 Education Edition
HP ProBook 11 G2 Education Edition
HP ProBook 440 G0 Notebook PC
HP ProBook 450 G0 Notebook PC
HP ProBook 470 G0 Notebook PC
HP EliteBook 725 G3 Notebook PC
HP EliteBook 725 G2 Notebook PC
HP ProBook 455 G3 Notebook PC
HP ProBook 455 G2 Notebook PC
HP ProBook 445 G2 Notebook PC
HP Pavilion x360 Notebook PC
HP ProBook 455 G1 Notebook PC
HP ProBook 445 G1 Notebook PC
HP ProBook 430 G1 Notebook PC
HP ProBook 470 G2 Notebook PC
HP ProBook 440 G1 Notebook PC
HP ProBook 450 G2 Notebook PC
HP ProBook 450 G3 Notebook PC
HP ProBook 450 G1 Notebook PC
HP ProBook 440 G3 Notebook PC
HP ProBook 446 G3 Notebook PC
HP ProBook 470 G1 Notebook PC
HP ProBook 470 G3 Notebook PC
HP ProBook 440 G2 Notebook PC
HP ProBook 430 G3 Notebook PC
HP ProBook 430 G2 Notebook PC
HP EliteBook 820 G3 Notebook PC
HP EliteBook 828 G3 Notebook PC
HP EliteBook 720 G2 Notebook PC
HP EliteBook 820 G2 Notebook PC
HP EliteBook 720 G1 Notebook PC
HP EliteBook 820 G1 Notebook PC
HP ProBook 645 G1 Notebook PC
HP ProBook 655 G1 Notebook PC
HP EliteBook 745 G3 Notebook PC
HP EliteBook 755 G3 Notebook PC
HP EliteBook 745 G2 Notebook PC
HP EliteBook 755 G2 Notebook PC
HP ProBook 645 G2 Notebook PC
HP ProBook 655 G2 Notebook PC
HP ZBook 15 G2 Mobile Workstation
HP ZBook 15 G3 Mobile Workstation
HP ZBook 15 Mobile Workstation
HP ZBook 17 G4 Mobile Workstation
HP ZBook 15 G4 Mobile Workstation
HP ZBook Studio G3 Mobile Workstation
HP 3D DriveGuard (6.0.19.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | sp67280.exe |
| SUPERSEDES | sp66078 |
| EFFECTIVE DATE | July 17, 2014 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 64 Bit
HARDWARE PRODUCT MODEL(S):
HP Pavilion x360 Convertible Notebook PC
HP Pavilion 15 Notebook PC
HP Pavilion 17 Notebook PC
HP ENVY m6 Notebook PC
HP ENVY HP ENVY Notebook PC
HP Pavilion 14 Notebook PC
HP Pavilion 13 Notebook PC
HP ENVY x360 Convertible
HP ENVY x2 Detachable PC 15
HP ENVY 15
HP ENVY 17
HP ENVY 14
HP ENVY 14 Sleekbook
HP ENVY TouchSmart 14 Sleekbook
HP ENVY TouchSmart 14 Ultrabook
HP ENVY 14 Ultrabook
HP Pavilion 14 TouchSmart Notebook PC
HP Pavilion TouchSmart 14 Notebook PC
HP Pavilion 15 TouchSmart Notebook PC
HP ENVY 15 Notebook PC
HP ENVY 15 TouchSmart Notebook PC
HP 350 G2 Notebook PC
HP 350 G1 Notebook PC
HP 340 G2 Notebook PC
HP ENVY m6 Sleekbook
HP ENVY Rove
HP ENVY TouchSmart m7 Notebook PC
HP ENVY 17 Notebook PC
HP x360 310 G1 PC
HP Pavilion x360 Notebook PC
HP ENVY 14 Notebook
HP ENVY TouchSmart 15 Notebook PC
HP 215 G1 Ultrabook PC
HP Pavilion TouchSmart 11 Notebook PC
HP Pavilion 11 Notebook PC
HP ENVY TouchSmart m6 Sleekbook
HP ENVY TouchSmart m6 Ultrabook
HP 355 G2 Notebook PC
HP 345 G2 Notebook PC
HP Pavilion 17 TouchSmart Notebook PC
HP Pavilion Beats Special Edition Notebook PC
HP Split x2 Detachable PC
HP Pavilion x2 Detachable Notebook PC
HP 3D DriveGuard (7.0.1.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP85435.exe |
| SUPERSEDES | None |
| EFFECTIVE DATE | March 16, 2018 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 10 version 1709 (64-bit)
HARDWARE PRODUCT MODEL(S):
HP Pavilion 15 Laptop
HP ENVY 13
HP Pavilion x360 14 Convertible
HP Pavilion x360 14m Convertible
HP Pavilion 14 Notebook PC
HP ENVY x360 13 Convertible
HP ENVY x360 15 Convertible
HP Notebook HP x360 Covertible PC
HP Stream x360 Convertible PC HP Stream x360 Convertible
HP Notebook x360 Covertible PC
OMEN by HP 15 Laptop PC
HP 17 Laptop
HP 17g Laptop
HP 17q Laptop
HP ENVY 17 Laptop
HP Pavilion x360 Convertible Notebook PC
HP Pavilion x360 11 Convertible
HP Pavilion x360 11m Convertible
HP Pavilion x360 15 Convertible
OMEN by HP 17 Laptop PC
HP Pavilion 14 Laptop
HP 340 G3 Notebook PC
HP 346 G3 Notebook PC
HP 348 G3 Notebook PC
HP 340 G4 Notebook PC
HP 346 G4 Notebook PC
HP 348 G4 Notebook PC
HP ENVY 17m
HP ENVY m7 Notebook PC
HP ENVY Notebook PC
HP Pavilion Gaming 15 Laptop
HP ZBook 15v G5 Mobile Workstation
HP 3D DriveGuard (6.0.19.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP71714.exe |
| SUPERSEDES | sp62981 |
| EFFECTIVE DATE | July 02, 2015 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)
HARDWARE PRODUCT MODEL(S):
HP EliteBook 8770w Mobile Workstation
HP EliteBook Folio 9470m Notebook PC
HP EliteBook 8470p Notebook PC
HP EliteBook 8470w Mobile Workstation
HP ProBook 6470b Notebook PC
HP EliteBook 8570p Notebook PC
HP ProBook 6570b Notebook PC
HP EliteBook 2170p Notebook PC
HP ProBook 4545s Notebook PC
HP ProBook 4445s Notebook PC
HP ProBook 4446s Notebook PC
HP ProBook 4340s Notebook PC
HP ProBook 4341s Notebook PC
HP ProBook 4440s Notebook PC
HP ProBook 4441s Notebook PC
HP ProBook 4540s Notebook PC
HP ProBook 4740s Notebook PC
HP 2570 Series Docking Station
HP EliteBook 2570p Notebook PC
HP ProBook 6475b Notebook PC
HP EliteBook 8570w Mobile Workstation
HP 3D DriveGuard (6.0.19.1 REV: A PASS: 1)
| PURPOSE | Routine |
| SOFTPAQ FILE NAME | sp66055.exe |
| SUPERSEDES | sp64934 |
| EFFECTIVE DATE | April 11, 2014 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows Embedded Standard 7 32
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
HARDWARE PRODUCT MODEL(S):
HP EliteBook 840 G1 Notebook PC
HP ZBook 14 Mobile Workstation
HP EliteBook 740 G1 Notebook PC
HP EliteBook 850 G1 Notebook PC
HP EliteBook 750 G1 Notebook PC
HP ProBook 640 G1 Notebook PC
HP EliteBook Folio 9480m Notebook PC
HP EliteBook 745 G2 Notebook PC
HP ProBook 470 G2 Notebook PC
HP ZBook 17 Mobile Workstation
HP EliteBook 820 G1 Notebook PC
HP EliteBook 720 G1 Notebook PC
HP ProBook 430 G2 Notebook PC
HP ProBook 440 G2 Notebook PC
HP ProBook 450 G2 Notebook PC
HP ProBook 445 G2 Notebook PC
HP ProBook 455 G2 Notebook PC
HP ZBook 15 Mobile Workstation
HP ProBook 650 G1 Notebook PC
HP EliteBook 755 G2 Notebook PC
HP EliteBook 725 G2 Notebook PC
PREREQUISITES:
- HP 3D DriveGuard support of RAID volumes requires Intel Rapid Storage Manager version 12.0.0.0000 and later.
- Microsoft Windows .NET 3.5 SP1 or later.
HP 3D DriveGuard (Windows 10 v1809 – 7.0.7.1 REV: A PASS: 1)
| PURPOSE | Routine |
| SOFTPAQ FILE NAME | SP98412.exe |
| SUPERSEDES | None |
| EFFECTIVE DATE | August 31, 2019 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP ENVY 17 Laptop
OPERATING SYSTEM(S):
Microsoft Windows 10 version 1809 (32-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1903 (32-bit)
Microsoft Windows 10 version 1903 (64-bit)
HP 3D DriveGuard (6.0.19.1 REV: B PASS: 1)
| PURPOSE | Routine |
| SOFTPAQ FILE NAME | sp71394.exe |
| SUPERSEDES | None |
| EFFECTIVE DATE | May 11, 2015 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP Pavilion 15-ab000~15-ab099 Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Ultimate 64 Edition
HP 3D DriveGuard (6.0.28.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP71839.exe |
| SUPERSEDES | SP71708 |
| EFFECTIVE DATE | July 15, 2015 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
Microsoft Windows Embedded 8.1 Industry 32-Bit
Microsoft Windows Embedded 8.1 Industry 64-Bit
Microsoft Windows Embedded Standard 7 32
Microsoft Windows Embedded Standard 7 64 Windows 8.1 64 Bit
HARDWARE PRODUCT MODEL(S):
HP ZBook 17 G2 Mobile Workstation
HP ZBook 17 Mobile Workstation
HP ZBook 17 G3 Mobile Workstation
HP EliteBook Folio 9480m Notebook PC
HP EliteBook 840 G3 Notebook PC
HP EliteBook 740 G3 Notebook PC
HP EliteBook 850 G3 Notebook PC
HP EliteBook 750 G3 Notebook PC
HP ZBook 15u G3 Mobile Workstation
HP EliteBook 740 G2 Notebook PC
HP EliteBook 840 G2 Notebook PC
HP EliteBook 750 G2 Notebook PC
HP EliteBook 850 G2 Notebook PC
HP ZBook 14 G2 Mobile Workstation
HP ZBook 15u G2 Mobile Workstation
HP ProBook 640 G2 Notebook PC
HP ProBook 650 G2 Notebook PC
HP EliteBook 740 G1 Notebook PC
HP EliteBook 840 G1 Notebook PC
HP ZBook 14 Mobile Workstation
HP EliteBook 750 G1 Notebook PC
HP EliteBook 850 G1 Notebook PC
HP ProBook 640 G1 Notebook PC
HP ProBook 650 G1 Notebook PC
HP ProBook 11 G1 Education Edition
HP ProBook 11 G2 Education Edition
HP EliteBook 725 G3 Notebook PC
HP EliteBook 725 G2 Notebook PC
HP ProBook 455 G3 Notebook PC
HP ProBook 455 G2 Notebook PC
HP ProBook 445 G2 Notebook PC
HP Pavilion x360 Notebook PC
HP ProBook 470 G2 Notebook PC
HP ProBook 450 G2 Notebook PC
HP ProBook 450 G3 Notebook PC
HP ProBook 440 G3 Notebook PC
HP ProBook 470 G3 Notebook PC
HP ProBook 440 G2 Notebook PC
HP ProBook 430 G3 Notebook PC
HP ProBook 430 G2 Notebook PC
HP EliteBook 820 G3 Notebook PC
HP EliteBook 720 G2 Notebook PC
HP EliteBook 820 G2 Notebook PC
HP ProBook 645 G1 Notebook PC
HP ProBook 655 G1 Notebook PC
HP EliteBook 745 G3 Notebook PC
HP EliteBook 755 G3 Notebook PC
HP EliteBook 745 G2 Notebook PC
HP EliteBook 755 G2 Notebook PC
HP ProBook 645 G2 Notebook PC
HP ProBook 655 G2 Notebook PC
HP ZBook 15 G2 Mobile Workstation
HP ZBook 15 G3 Mobile Workstation
HP ZBook 15 Mobile Workstation
HP ZBook Studio G3 Mobile Workstation
HP 3D DriveGuard (Windows 10
v1803 – 7.0.4.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP92476.exe |
| SUPERSEDES | SP88981 |
| EFFECTIVE DATE | November 05, 2018 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP Pavilion 15 Laptop
HP Notebook HP x360 Covertible PC
HP Stream x360 Convertible PC HP Stream x360 Convertible
HP Notebook x360 Covertible PC
HP ENVY x360 15 Convertible
HP ENVY 17 Laptop
HP 340 G4 Notebook PC
HP 346 G4 Notebook PC
HP 348 G4 Notebook PC
HP ENVY 17m
HP Pavilion Gaming 15 Laptop
HP ZBook 15v G5 Mobile Workstation
OPERATING SYSTEM(S):
Microsoft Windows 10 version 1803 (64-bit)
Microsoft Windows 10 version 1909 (64-bit)
HP 3D DriveGuard (6.0.32.1 REV: A PASS: 1)
| PURPOSE | Routine |
| SOFTPAQ FILE NAME | SP75979.exe |
| SUPERSEDES | SP71839 |
| EFFECTIVE DATE | March 11, 2016 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
HARDWARE PRODUCT MODEL(S):
HP ZBook 17 G2 Mobile Workstation
HP ZBook 17 G3 Mobile Workstation
HP EliteBook Folio 9480m Notebook PC
HP EliteBook 740 G2 Notebook PC
HP EliteBook 840 G2 Notebook PC
HP EliteBook 750 G2 Notebook PC
HP EliteBook 850 G2 Notebook PC
HP ZBook 14 G2 Mobile Workstation
HP ZBook 15u G2 Mobile Workstation
HP ProBook 11 G1 Education Edition
HP EliteBook 725 G2 Notebook PC
HP ProBook 445 G2 Notebook PC
HP ProBook 470 G2 Notebook PC
HP ProBook 450 G2 Notebook PC
HP ProBook 440 G2 Notebook PC
HP ProBook 430 G2 Notebook PC
HP EliteBook 720 G2 Notebook PC
HP EliteBook 820 G2 Notebook PC
HP EliteBook 745 G2 Notebook PC
HP EliteBook 755 G2 Notebook PC
HP ZBook 15 G2 Mobile Workstation
HP ZBook 15 G3 Mobile Workstation
HP ZBook Studio G3 Mobile Workstation
HP 3D DriveGuard (6.0.37.1 REV: A PASS: 2)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP78105.exe |
| SUPERSEDES | sp77869 |
| EFFECTIVE DATE | August 09, 2016 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP ProBook 11 G2 Education Edition
HP Pavilion x360 Notebook PC
HP ProBook 450 G3 Notebook PC
HP ProBook 440 G3 Notebook PC
HP ProBook 446 G3 Notebook PC
HP ProBook 470 G3 Notebook PC
HP ProBook 430 G3 Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
HP 3D DriveGuard (6.0.34.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP76484.exe |
| SUPERSEDES | SP71811 |
| EFFECTIVE DATE | July 29, 2016 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
HARDWARE PRODUCT MODEL(S):
HP Pavilion
HP Pavilion x360 Notebook PC
HP ENVY x360
HP ENVY x360 m6
HP Pavilion Gaming Notebook PC
HP Notebook HP x360 Covertible PC
HP Stream x360 Convertible PC HP Stream x360 Convertible
HP Pavilion x360 Convertible Notebook PC
HP Pavilion x360 m3 Convertible Notebook PC
OMEN by HP
HP ENVY x360 Convertible
HP ENVY m7 Notebook
HP ENVY Notebook
HP 348 G4 Notebook PC
HP ENVY m7 Notebook PC
HP ENVY Notebook PC
OPERATING SYSTEM(S) Continued:
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
HP 3D DriveGuard (Windows 10 UWP – 7.0.1.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP91761.exe |
| SUPERSEDES | None |
| EFFECTIVE DATE | August 29, 2018 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP ZBook 17 G5 Mobile Workstation
HP ZBook 15 G5 Mobile Workstation
HP EliteBook 1050 G1 Notebook PC
HP ZBook Studio x360 G5 Workstation
HP ZBook Studio G5 Mobile Workstation
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 10 IOT Enterprise 32-Bit (x86)
Microsoft Windows 10 IOT Enterprise 64-Bit (x86)
HP 3D DriveGuard (Windows 10
v1803 – 7.0.2.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP88981.exe |
| SUPERSEDES | None |
| EFFECTIVE DATE | July 13, 2018 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP Pavilion x360 14 Convertible
HP Pavilion x360 14m Convertible
HP ENVY x360 15 Convertible
HP Pavilion 14 Laptop
OPERATING SYSTEM(S):
Microsoft Windows 10 version 1803 (64-bit)
HP 3D DriveGuard (6.0.43.1 REV: A PASS: 1)
| PURPOSE | Routine |
| SOFTPAQ FILE NAME | SP68913.exe |
| SUPERSEDES | sp66055 |
| EFFECTIVE DATE | August 26, 2014 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP ZBook 17 G2 Mobile Workstation
HP ZBook 15 G2 Mobile Workstation
OPERATING SYSTEM(S):
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
Microsoft Windows Embedded 8.1 Industry 32-Bit
Microsoft Windows Embedded 8.1 Industry 64-Bit
Microsoft Windows Embedded Standard 7 32
Microsoft Windows Embedded Standard 7 64
HP 3D DriveGuard (6.0.24.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP70608.exe |
| SUPERSEDES | sp70205 |
| EFFECTIVE DATE | February 09, 2015 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
FIXES ISSUE:
Fixes an issue which causes systems that have both a Solid State Drive (SSD) and a Hard Drive (HDD) installed to stop functioning (hang).
HARDWARE PRODUCT MODEL(S):
HP ZBook 17 G2 Mobile Workstation
HP ProBook 11 G1 Education Edition
HP ProBook 455 G2 Notebook PC
HP ProBook 445 G2 Notebook PC
HP ProBook 470 G2 Notebook PC
HP ProBook 450 G2 Notebook PC
HP ProBook 440 G2 Notebook PC
HP ProBook 430 G2 Notebook PC
HP ZBook 15 G2 Mobile Workstation
OPERATING SYSTEM(S):
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
Microsoft Windows Embedded 8.1 Industry 32-Bit
Microsoft Windows Embedded 8.1 Industry 64-Bit
Microsoft Windows Embedded Standard 7 64
HP 3D DriveGuard ( 6.0.10.1 REV: A PASS: 1)
| PURPOSE | Routine |
| SOFTPAQ FILE NAME | sp69011.exe |
| SUPERSEDES | None |
| EFFECTIVE DATE | September 23, 2014 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP ENVY 14
HP Pavilion 14 Notebook PC
HP ENVY 15
HP Pavilion 15 Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Ultimate 64 Edition
HP 3D DriveGuard (6.0.18.1 REV: A PASS: 1)
| PURPOSE | Routine |
| SOFTPAQ FILE NAME | sp66078.exe |
| SUPERSEDES | sp63786 |
| EFFECTIVE DATE | May 04, 2014 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8.1 64 Bit
HARDWARE PRODUCT MODEL(S):
HP ENVY 15 Notebook PC
HP ENVY TouchSmart 15 Notebook PC
HP ENVY 15 TouchSmart Notebook PC
HP ENVY 14 Sleekbook
HP ENVY TouchSmart 14 Sleekbook
HP ENVY TouchSmart 14 Ultrabook
HP ENVY 14 Ultrabook
HP ENVY m6 Sleekbook
HP ENVY TouchSmart m6 Sleekbook
HP ENVY TouchSmart m6 Ultrabook
HP Pavilion 14 Notebook PC
HP Pavilion TouchSmart 14 Notebook PC
HP Pavilion 15 Notebook PC
HP Pavilion TouchSmart 15 Notebook PC
HP Pavilion 17 Notebook PC
HP Pavilion 17 TouchSmart Notebook PC
HP 242 G2 Notebook PC
HP Pavilion TouchSmart 11 Notebook PC
HP Pavilion 11 Notebook PC
HP Pavilion 14 TouchSmart Notebook PC
HP Pavilion 15 TouchSmart Notebook PC
HP 345 G2 Notebook PC
HP 355 G2 Notebook PC
HP ENVY m6 Notebook PC
HP ENVY Notebook PC
HP ENVY 14 Notebook
HP ENVY 17
HP Pavilion x360 Convertible Notebook PC
HP Pavilion 13 Notebook PC
HP 3D DriveGuard (6.0.10.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | sp66670.exe |
| SUPERSEDES | None |
| EFFECTIVE DATE | June 06, 2014 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 7 Professional 64 Edition
HARDWARE PRODUCT MODEL(S):
HP ENVY TouchSmart 15 Notebook PC
HP Pavilion 15 Notebook PC
HP Pavilion Beats Special Edition Notebook PC
HP Pavilion TouchSmart 15 Notebook PC
HP Pavilion 14 Notebook PC
HP Pavilion TouchSmart 14 Notebook PC
HP ENVY m6 Notebook PC
HP Pavilion 15 TouchSmart Notebook PC
HP Pavilion 14 TouchSmart Notebook PC
HP ENVY 15 Notebook PC
HP ENVY 14 Sleekbook
HP ENVY TouchSmart 14 Sleekbook
HP ENVY TouchSmart 14 Ultrabook
HP ENVY 14 Ultrabook
HP ENVY TouchSmart m7 Notebook PC
HP ENVY 17 Notebook PC
HP ENVY TouchSmart 17 Notebook PC
HP 3D DriveGuard (6.0.27.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP71708.exe |
| SUPERSEDES | sp70608 |
| EFFECTIVE DATE | July 29, 2015 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 10 32-bit
Microsoft Windows 10 64-bit
PREREQUISITES:
- PREREQUISHP 3D DriveGuard support of RAID volumes requires Intel Rapid Storage Manager version 12.0.0.0000 and later.
- Microsoft Windows .NET 3.5 SP1 or later.
HARDWARE PRODUCT MODEL(S):
HP ZBook 17 G2 Mobile Workstation
HP ZBook 17 Mobile Workstation
HP EliteBook Folio 9480m Notebook PC
HP EliteBook 740 G2 Notebook PC
HP EliteBook 840 G2 Notebook PC
HP EliteBook 750 G2 Notebook PC
HP EliteBook 850 G2 Notebook PC
HP ZBook 14 G2 Mobile Workstation
HP ZBook 15u G2 Mobile Workstation
HP EliteBook 740 G1 Notebook PC
HP EliteBook 840 G1 Notebook PC
HP ZBook 14 Mobile Workstation
HP EliteBook 750 G1 Notebook PC
HP EliteBook 850 G1 Notebook PC
HP ProBook 640 G1 Notebook PC
HP ProBook 650 G1 Notebook PC
HP ProBook 11 G1 Education Edition
HP ProBook 440 G0 Notebook PC
HP ProBook 450 G0 Notebook PC
HP ProBook 470 G0 Notebook PC
HP EliteBook 725 G2 Notebook PC
HP ProBook 455 G2 Notebook PC
HP ProBook 445 G2 Notebook PC
HP ProBook 455 G1 Notebook PC
HP ProBook 445 G1 Notebook PC
HP ProBook 430 G1 Notebook PC
HP ProBook 470 G2 Notebook PC
HP ProBook 440 G1 Notebook PC
HP ProBook 450 G2 Notebook PC
HP ProBook 450 G1 Notebook PC
HP ProBook 470 G1 Notebook PC
HP ProBook 440 G2 Notebook PC
HP ProBook 430 G2 Notebook PC
HP EliteBook 720 G1 Notebook PC
HP EliteBook 820 G1 Notebook PC
HP ProBook 645 G1 Notebook PC
HP ProBook 655 G1 Notebook PC
HP ZBook 15 G2 Mobile Workstation
HP ZBook 15 Mobile Workstation
HP 3D DriveGuard (7.0.12.1 REV: A PASS: 1)
| PURPOSE | Critical |
| SOFTPAQ FILE NAME | sp101322.exe |
| SUPERSEDES | SP98833 |
| EFFECTIVE DATE | January 10, 2020 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP ENVY
HP Pavilion x360
HP Pavilion x360 14 Convertible
HP Pavilion 14 Laptop
OPERATING SYSTEM(S):
Microsoft Windows 10 version 1903 (32-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1909 (32-bit)
Microsoft Windows 10 version 1909 (64-bit)
HP 3D DriveGuard (7.0.5.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP95285.exe |
| SUPERSEDES | SP91761 |
| EFFECTIVE DATE | March 25, 2019 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP ProBook 640 G5 Notebook PC
HP ProBook 650 G5 Notebook PC
HP ProBook 445R G6 Notebook PC
HP ProBook 455R G6 Notebook PC
HP ProBook 445 G6 Notebook PC
HP ProBook 455 G6 Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 10 IOT Enterprise 64-Bit (x86)
ENHANCEMENTS:
Provides the Microsoft UWP-compliant driver.
HP 3D DriveGuard (6.0.45.1 REV: A PASS: 1)
| PURPOSE | Critical |
| SOFTPAQ FILE NAME | SP83846.exe |
| SUPERSEDES | SP82228 |
| EFFECTIVE DATE | November 21, 2017 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (64-bit)
HARDWARE PRODUCT MODEL(S):
HP ENVY 13
HP Pavilion x360 Notebook PC
HP Pavilion 14 Notebook PC
OMEN X by HP 17 Laptop PC
OMEN by HP
HP Pavilion x360 Convertible Notebook PC
HP Pavilion x360 11 Convertible
HP Pavilion x360 11m Convertible
OMEN by HP 17 Laptop PC
HP 340 G3 Notebook PC
HP 346 G3 Notebook PC
HP 348 G3 Notebook PC
HP 340 G4 Notebook PC
HP 346 G4 Notebook PC
HP 348 G4 Notebook PC
OMEN by HP 15 Laptop PC
HP ENVY 17
HP ENVY 17m
HP ENVY m7 Notebook PC
HP ENVY Notebook PC
HP 3D DriveGuard (6.0.19.1 REV: A PASS: 1)
| PURPOSE | Routine |
| SOFTPAQ FILE NAME | sp101237.exe |
| SUPERSEDES | SP98311 |
| EFFECTIVE DATE | January 07, 2020 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 10 version 1709 (64-bit)
Microsoft Windows 10 version 1803 (64-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 2004 (64-bit)
HARDWARE PRODUCT MODEL(S):
HP ZBook 17 G6 Mobile Workstation
HP ProBook 640 G5 Notebook PC
HP ProBook 650 G5 Notebook PC
HP ProBook 445 G7 Notebook PC
HP ProBook 455 G7 Notebook PC
HP ProBook 445R G6 Notebook PC
HP ProBook 455R G6 Notebook PC
HP ProBook 445 G6 Notebook PC
HP ProBook 455 G6 Notebook PC
HP ProBook 440 G6 Notebook PC
HP ProBook 440 G7 Notebook PC
HP ProBook 450 G7 Notebook PC
HP ProBook 430 G6 Notebook PC
HP ZHAN 66 Pro 13 G2 Notebook PC
HP ZHAN 66 Pro 14 G2 Notebook PC
HP ZHAN 66 Pro 15 G2 Notebook PC
HP ProBook 450 G6 Notebook PC
HP ProBook 430 G7 Notebook PC
HP ZHAN 66 Pro 14 G3 Notebook PC
HP ZHAN 66 Pro 15 G3 Notebook PC
HP ZHAN 66 Pro A 14 G3 Notebook PC
HP ZBook 15 G6 Mobile Workstation
HP ZBook Studio G5 Convertible Workstation
HP ZBook Studio G5 Mobile Workstation
ENHANCEMENTS:
Provides improved driver stability during restart, resume from standby, and hibernate events.
HP 3D DriveGuard (6.0.44.1 REV: B PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP82755.exe |
| SUPERSEDES | None |
| EFFECTIVE DATE | November 16, 2017 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
HARDWARE PRODUCT MODEL(S):
HP ENVY 13
HP Pavilion 14 Notebook PC
HP ENVY 17
HP ENVY 17m
HP ENVY m7 Notebook PC
HP ENVY Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)
HP 3D DriveGuard (7.0.7.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP96220.exe |
| SUPERSEDES | SP95285 |
| EFFECTIVE DATE | May 28, 2019 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 10 IOT Enterprise 32-Bit (x86)
Microsoft Windows 10 IOT Enterprise 64-Bit (x86)
ENHANCEMENTS:
Provides the Microsoft UWP-compliant driver.
FIXES ISSUE:
Fixes an issue where HP 3D DriveGuard cannot be activated on a system running a hard disk drive with Intel Optane.
HARDWARE PRODUCT MODEL(S):
HP ZBook 14u G4 Mobile Workstation
HP ZBook 15u G4 Mobile Workstation
HP ProBook 640 G3 Notebook PC
HP ProBook 650 G3 Notebook PC
HP ProBook 645 G3 Notebook PC
HP ProBook 655 G3 Notebook PC
HP EliteBook 725 G4 Notebook PC
HP EliteBook 745 G4 Notebook PC
HP EliteBook 755 G4 Notebook PC
HP EliteBook 840 G4 Notebook PC
HP EliteBook 848 G4 Notebook PC
HP EliteBook 850 G4 Notebook PC
HP EliteBook 820 G4 Notebook PC
HP EliteBook 828 G4 Notebook PC
HP ZBook 17 G6 Mobile Workstation
HP ZBook 17 G5 Mobile Workstation
HP EliteBook Folio 9480m Notebook PC
HP EliteBook 840 G3 Notebook PC
HP EliteBook 848 G3 Notebook PC
HP EliteBook 850 G3 Notebook PC
HP ZBook 15u G3 Mobile Workstation
HP ProBook 640 G2 Notebook PC
HP ProBook 650 G2 Notebook PC
HP ZBook x2 G4 Detachable Workstation
HP ProBook 11 G2 Education Edition
HP EliteBook 725 G3 Notebook PC
HP ProBook 455 G5 Notebook PC
HP ProBook 440 G5 Notebook PC
HP ProBook 470 G5 Notebook PC
HP ProBook 430 G5 Notebook PC
HP ProBook 450 G5 Notebook PC
HP EliteBook 820 G3 Notebook PC
HP EliteBook 828 G3 Notebook PC
HP ProBook 645 G2 Notebook PC
HP ProBook 655 G2 Notebook PC
HP ZBook 15 G6 Mobile Workstation
HP EliteBook 1050 G1 Notebook PC
HP 3D DriveGuard (7.0.8.1 REV: A PASS: 1)
| PURPOSE | Routine |
| SOFTPAQ FILE NAME | SP98311.exe |
| SUPERSEDES | SP96220, sp95285 |
| EFFECTIVE DATE | July 04, 2019 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 10 IOT Enterprise 64-Bit (x86)
ENHANCEMENTS:
Provides the WHQL-certified driver for systems running Windows 10 v1903.
FIXES ISSUE:
Fixes a potential issue on a system that is docked which causes less system memory than expected to be available, subsequently causing an error symbol to be displayed in Device Manager on the hard drive icon.
HARDWARE PRODUCT MODEL(S):
HP ProBook 640 G3 Notebook PC
HP ProBook 650 G3 Notebook PC
HP ProBook 645 G3 Notebook PC
HP ProBook 655 G3 Notebook PC
HP EliteBook 725 G4 Notebook PC
HP EliteBook 745 G4 Notebook PC
HP EliteBook 755 G4 Notebook PC
HP ZBook 17 G6 Mobile Workstation
HP ZBook 17 G3 Mobile Workstation
HP EliteBook 840 G3 Notebook PC
HP EliteBook 848 G3 Notebook PC
HP EliteBook 850 G3 Notebook PC
HP ZBook 15u G3 Mobile Workstation
HP ProBook 640 G4 Notebook PC
HP ProBook 650 G4 Notebook PC
HP ProBook 640 G2 Notebook PC
HP ProBook 650 G2 Notebook PC
HP ProBook 640 G5 Notebook PC
HP ProBook 650 G5 Notebook PC
HP EliteBook 840r G4 Notebook PC
HP EliteBook 846r G4 Notebook PC
HP EliteBook 725 G3 Notebook PC
HP ProBook 445R G6 Notebook PC
HP ProBook 455R G6 Notebook PC
HP ProBook 445 G6 Notebook PC
HP ProBook 455 G6 Notebook PC
HP ProBook 440 G6 Notebook PC
HP ProBook 470 G5 Notebook PC
HP ProBook 440 G7 Notebook PC
HP ProBook 450 G7 Notebook PC
HP ProBook 430 G6 Notebook PC
HP ZHAN 66 Pro 13 G2 Notebook PC
HP ZHAN 66 Pro 14 G2 Notebook PC
HP ZHAN 66 Pro 15 G2 Notebook PC
HP ProBook 450 G6 Notebook PC
HP ProBook 440 G3 Notebook PC
HP ProBook 446 G3 Notebook PC
HP ProBook 430 G7 Notebook PC
HP ProBook 430 G3 Notebook PC
HP EliteBook 820 G3 Notebook PC
HP EliteBook 828 G3 Notebook PC
HP ZHAN 66 Pro 14 G3 Notebook PC
HP ZHAN 66 Pro 15 G3 Notebook PC
HP ProBook 645 G4 Notebook PC
HP ProBook 645 G2 Notebook PC
HP ProBook 655 G2 Notebook PC
HP ZBook 15 G3 Mobile Workstation
HP ZBook 15 G6 Mobile Workstation
HP 3D DriveGuard (6.0.44.1 REV: A PASS: 1)
| PURPOSE | Recommended |
| SOFTPAQ FILE NAME | SP82228.exe |
| SUPERSEDES | SP81920 |
| EFFECTIVE DATE | October 11, 2017 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
OPERATING SYSTEM(S):
Microsoft Windows 10 All Editions (32-bit)
Microsoft Windows 10 All Editions (64-bit)
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
HARDWARE PRODUCT MODEL(S):
HP Pavilion 17 Notebook PC
HP ENVY 13
HP Pavilion x360 Notebook PC
HP Pavilion x360 14 Convertible
HP Pavilion x360 14m Convertible
HP Pavilion 14 Notebook PC
OMEN X by HP 17 Laptop PC
HP ENVY 15 Notebook PC
HP ENVY TouchSmart 15 Notebook PC
OMEN by HP
HP Pavilion x360 Convertible Notebook PC
HP Pavilion x360 11 Convertible
HP Pavilion x360 11m Convertible
HP ENVY x360 15 Convertible
HP ENVY x360 15m Convertible
HP ENVY 14 Notebook
OMEN by HP 17 Laptop PC
HP ENVY x360 m6
OMEN by HP 15 Laptop PC
HP ENVY 17
HP ENVY 17m
HP ENVY m7 Notebook PC
HP ENVY Notebook PC
HP Pavilion 15 Notebook PC
HP 3D DriveGuard (5.1.12.1 REV: A PASS: 1)
| PURPOSE | Routine |
| SOFTPAQ FILE NAME | sp62981.exe |
| SUPERSEDES | sp59282 |
| EFFECTIVE DATE | August 15, 2013 |
| CATEGORY | Driver-Storage |
| SSM SUPPORTED | Yes |
| LANGUAGE(S): | Global |
| DEVICES SUPPORTED: | HP Mobile Data Protection Sensor |
| DOWNLOAD | Click Here |
ENHANCEMENTS:
Provides support for systems running Microsoft Windows version 8.1 operating system.
FIXES ISSUE:
- HP 3D DriveGuard support of RAID volume requires Intel Matrix Storage Manager version 8.2.0.1001 D12 which provides a private interface for HP 3D DriveGuard 5.
- Microsoft Windows .NET 3.5 SP1 or later must be installed.
HARDWARE PRODUCT MODEL(S):
HP ProBook 6475b Notebook PC
HP ProBook 4445s Notebook PC
HP ProBook 4446s Notebook PC
HP ProBook 4545s Notebook PC
HP ProBook 4540s Notebook PC
HP ProBook 4340s Notebook PC
HP ProBook 4341s Notebook PC
HP ProBook 6570b Notebook PC
HP EliteBook 8570p Notebook PC
HP EliteBook 8470w Mobile Workstation
HP EliteBook 8470p Notebook PC
HP ProBook 6470b Notebook PC
HP EliteBook 2570p Notebook PC
HP 2570 Series Docking Station
HP EliteBook 2170p Notebook PC
HP ProBook 4440s Notebook PC
HP ProBook 4441s Notebook PC
HP EliteBook 8570w Mobile Workstation
HP EliteBook 8770w Mobile Workstation
HP ProBook 4740s Notebook PC
HP EliteBook Folio 9470m Notebook PC
OPERATING SYSTEM(S):
Microsoft Windows 8 Professional 64 Edition
Microsoft Windows 8 Multi-Language 64 Edition
Microsoft Windows 8 Enterprise 32 Edition
Microsoft Windows 8 Chinese Market 64 Edition
Microsoft Windows 8 Chinese Market 32 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows Embedded Standard 7 32
Microsoft Windows 8.1 64 Bit
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8 Professional 32 Edition
Microsoft Windows 8 Multi-Language 32 Edition
Microsoft Windows 8 Enterprise 64 Edition
Microsoft Windows 8 Emerging Markets 64 Edition
Microsoft Windows 8 Emerging Markets 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
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