Windows 7/8/10 or Applications Freezes After Windows Update

So, many Windows users and as well as people from IT support, are facing this new issue that Windows 7, 8, or 10 freezes after running Windows update or just after updating security updates. If you’re facing any of the following issues in your computer, then there is a hotfix available from Microsoft to fix this issue.

Product

Issue

Attachmate Secure IT File TransferClient does not load.
IBM Tivoli Storage ManagerBackup services may fail or hang. User logon hangs after providing valid user credentials.
Microsoft Common Antimalware Platform (CAMP)Server stops responding.
Microsoft Forefront Endpoint Protection (FEP)Application stops responding.
Symantec Endpoint Protection (SEP)Notification Area icon shows that it’s in an unknown state.
Symantec Endpoint Protection Small Business Edition
  • Policies aren’t updated
  • Client UI may not open
  • The portal isn’t updated with the status of the client.
Symantec Security products
  • Application stops responding.
  • Monitoring status isn’t displayed.
  • On-demand scans don’t run.
PPGApplication hangs were reported but have not been confirmed by Microsoft.

There could be other software too having similar issues; we’ll update the above table if we found any. So, here’s the easiest solution to fix Freeze issues in Windows 7, 8, or 10.

Windows 7/8/10 or Applications Freezes After Windows Update

The above issue has been created by a recent security update 3076895, which might have installed in your PC during windows update.

So, you need to confirm if security update 3076895 is installed on your PC or not.

  • Open Start Menu and type command prompt.
  • Select relevant result and type in the following command in the command prompt:

If the output of the command is similar to the following:

Then it confirms that you have this security update installed.

  • Now, the next step is to patch this issue. So, download this hotfix 3090303, which is currently applicable for users having Windows 7 and Windows Server 2008 R2 only and install it.
  • This hotfix doesn’t require any prerequisites on the Operating system, and you’ll be required to reboot the computer after installing this hotfix.

We’ll update the article as Microsoft may provide more updates for fixing Windows Freeze issues on Windows 8 and 10. If the above solution doesn’t fix the problem for you, do let us know in comments and we’ll reply with a solution in a record shortest time. If the above solution is not relevant to you, then you try methods shown in this video for fixing Windows freezing issues.

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