[Fix] USB Not Working in HP Envy Series Laptops/Notebooks

For those users who have purchased HP Envy series laptops and in some particular models i.e., with Intel 7 series and C216 Chipset Family, they don’t come with the operating system pre-installed. That’s fine because most laptops come with the latest version of Windows for obvious reasons, yet so many people still love Windows 7 for its simplicity, speed, and usage. Although HP gives all the required drivers with the laptops in a CD. However, since those drivers should be future compatible, hence HP didn’t include USB drivers of the laptop in Driver CD as they’re supposed to be supported by OS itself. So, the issue people facing after installing Windows 7 32 or 64 bit is, after installing the OS, Windows 7 is unable to install the appropriate driver by itself online, nor does Windows Update helps.

If you check out the device information, it would be something similar as below:

Fix USB Not Working in HP Envy Laptops

So, to fix USB not working in HP Ency series laptops, all you need to download and install the right USB driver for Windows 7, and you’re good to go.

Download this latest version of USB 3.0 driver by Intel.

Intel USB 3.0 eXtensible Host Controller Driver for Intel 7 Series/C216 Chipset Family

File Name:  Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver.zip

Driver Version:

Download: Direct Link

This USB 3.0 eXtensible driver is not compatible with the operating system prior to Windows 7. This driver contains support for following Intel chipsets and Intel processors:

  • Intel® 7 Series/C216 Chipset Family
  • 3rd generation Intel Core™ Processor Family
  • 2nd generation Intel Core™ i3 Processor
  • 2nd generation Intel Core™ i5 Processor
  • 2nd generation Intel Core™ i7 Processor
  • 2nd generation Intel Core™ i7 Extreme Processor

Following Operating System are supported:

Windows 7 Operating System (both 32-bit and 64-bit versions)
Windows Server 2008 R2* 64-bit Operating System

This driver will install the following drivers and applications upon installing:

  • Intel® USB 3.0 eXtensible Host Controller Driver
  • Intel® USB 3.0 Root Hub Driver
  • Intel® USB 3.0 Host Controller Switch Driver
  • Intel® USB 3.0 Monitor



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