My Lenovo G580 has some battery issues I guess. The laptop works fine, but sometimes the charging status is shown as ‘Plugged in, charging’ but the laptop is not charged. And recently I have been getting the error that it’s plugged in but not charging despite the fact that the battery level is pretty low. I’m not sure what’s the issue, please help!
Have you performed Flee-Power and check? If not then try these steps!
- Remove the battery and any other peripheral device connected to the computer.
- Hold the power button for 10-15 seconds and then connect only the AC Adapter and try to turn ON the computer.
- Insert the battery when the computer is turned ON.
- If the issue persists, please perform ‘Battery Gauge Reset’ after installing LEM (Lenovo Energy Management) on your laptop.
Try this method and see if the issue is resolved or not
Hi, follow these steps and see if the problem is resolved.
- Shutdown the laptop and remove the battery for some time and refix the battery and check for the issue.
- If the issue persists, uninstall the Microsoft ACPI application and check for the issue, go to device manager under battery option click on the drop-down button you can find the Microsoft ACPI compliant control method battery right click on this option and select uninstall and check for the issue.
- If still the issue persists then uninstall the energy management and restart the machine and check for the issue and reinstall the energy management.
Try this method and do let me know if your problem is solved or not.
If you mean that the battery is discharging too fast even if the low battery level is set to 10% under Control Panel > Power Options then this is most likely a sign that the battery is wearing out and needs replacement. You may need to contact Lenovo on how to go about getting the battery replaced.
Open Lenovo Energy Management it has two options ‘Best battery health’ which charges the battery to just 50% thereby ensuring its longer lifetime and ‘Longest battery runtime’ which charges the battery to 100% giving full backup thereby reducing its lifetime
Select longest battery runtime and try to charge the battery to 100%. Once it’s charged, shut down the laptop and remove AC adapter and battery. Press and hold the power button for about 30 second, release and press again for 30 sec. Then insert battery and plug in AC adapter and start the laptop. Let me know if that helped.
I was facing this problem for the last few days with my 3-month-old Lenovo G580 laptop. It was behaving in a weird manner like it had 88% battery left but the status showed as ‘plugged in, not charging’. When I removed the power adapted, the laptop just turned off. So the battery was getting detected but it was not charging so I checked the Lenovo Energy Management Tool and found that it was showing the battery status as ‘Destroyed’. Without wasting any more time, I contacted Lenovo support and they somehow fixed it. But I’m not sure whether they changed the battery itself or not.
There’s is a method you can try, but it’s a bit tricky for many I guess!
- Swipe in from the right edge of the screen, and then tap Search.
(If you’re using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
- In the search box, enter ‘command prompt’
- Touch and hold (or right-click) Command Prompt to bring up the context menu. Tap or click Run as administrator.
- On the User Account Control dialog box, tap or click Yes.
- At the Administrator: Command Prompt, enter the following:
powercfg -setdcvalueindex SCHEME_CURRENT 19cbb8fa-5279-450e-9fac-8a3d5fedd0c1 12bbebe6-58d6-4636-95bb-3217ef867c1a 3
- Then enter
powercfg -setactive scheme_current
- Unplug the AC charger and remove the battery.
- Press and hold down the power button for 6-12 seconds to power drain.
- Place back the battery and plug in the charger and boot on Windows.
- Open device manager and right-click Microsoft ACPI-Compliant Control Method Battery and select Uninstall.
- Restart and if you have the same issue, uninstall Energy management and restart.
After restarting, if you face the same issue, turn off the machine and have the AC charger connected and see if the battery LED goes from amber to solid white. If that goes to solid white, turn the laptop back on and see!
You could try a few things before sending it to get repaired by Lenovo. You have to remove the battery and unplug the charger. Then press and hold the power button for 40 seconds and let go. Do this twice and reinsert the battery. See if there is any sign of improvements.
You can use Passmark’s BatteryMon to check how many charge cycle the battery had as a normal battery should last around 1000-2000 charge cycles and if you’re laptop isn’t like a 3-yo old, the battery should die so fast. If you see less than one thousand charge cycles, contact Lenovo immediately!