Sony Vaio, which is one of the most popular series of Vaio Computers, has got some major issues when they upgrade their operating system. Issues can occur when a user is upgrading from Windows 7 to Windows 8 or from Windows 8 to Windows 10. For some users, even a newly acquired notebook also has internet issues. Probable issues Sony Vaio Pro users facing are:
- WiFi range drops. WiFi works only within a range of few feet from the router. And because of that, it brings a major effect on internet speed on laptops.
- When a few meters away from the router, user face connection drops, also internet speed drops to 0.5 Mbps approx. And is highly inconsistent.
- These issues are more familiar with European and Australian models.
- When a user tried to troubleshoot the error, gets an error of “Default gateway not available,” and then it immediately resets the adapter.
- Another horrible issue, which was observed in some Australian models, that after just a few meters away from the WiFi router, “No internet Connectivity” pops up.
- WiFi crashes and uninstalling and reinstalling the WiFi driver does fix the problem, but it’s temporary, and after spending a few hours, WiFi again crashes.
- Facing Limited Connectivity again and again.
Fix Sony Vaio Pro WiFi Issue
Although Sony users have reported this issue more often, but this issue is not because of any manufacturing fault by Sony Vaio or any software bug or having wrong settings. This issue is global in many manufacturers’ laptops, such as of HP, Dell, Toshiba, or Asus. So, here are some solutions to fix Sony Vaio Pro WiFi issues:
Turn off only Bluetooth of your laptop. Many users have confirmed that keeping Bluetooth OFF solved the issue of WiFi inconsistent behavior.
Right-click on “My Computer” or “This PC” icon and select “Manage.”
- Choose Device Manager > Network Adapters > Intel(R) Wireless-N 7260 > Right Click and Select Properties.
Please note, name of wireless card can vary from model to model.
- Now go to Advanced Tab and Select “802.11n Channel Width for band 2.4” and change it’s the value from “20 MHz only” to “Auto.”
- The notable thing here is, all 2.4 GHz networks use a 40 MHz channel, and your WiFi card could be using 20 MHz. Hence WiFi drops from a distance.
So, changing these settings should bring back the speeds even from a distance of meters.
Solution 3 (For those having Intel WiFi Card)
If the above solution didn’t work for you or is not applicable, then for users having an Intel WiFi card, they can update their WiFi drivers automatically by using this small utility.
- Go to this link – http://www.intel.com/p/en_US/support/detect
- Download Intel Driver Update Utility and install it.
- Run it, and it’ll automatically find the right driver for your WiFi card and update it.
- Reboot your computer. The WiFi issue should be fixed now.
Solution 4 (For Non-Intel WiFi Card Users)
Likewise, as Solution 2, go to:
- Device Manager > Network Adapters > Choose your applicable WiFi Card Adapter and right-click on it.
- Select Properties > Advanced.
- When in Advanced tab, select “Minimum Power Consumption” and set it to “Disabled.”
Reboot your computer. Chances are less that the WiFi issue may repeat.
Also on Trouble Fixers:
Open Intel Collaborative Performance Control (CPPC) and check CPU aggressiveness. Chances are you might find it at 100%. Reduce CPU aggressiveness to 80% (80-20 rule). This shall improve overall experience like no connection lost when the packet is lost.
If your Sony Vaio Pro has Intel Wireless-N 7260 with dual-band card, then here’s the solution:
- Go to Device Manager > Network Adapter > Select Your Wireless Card
- Right-click on it and uninstall the driver of it.
- Now relocate Wireless card in device manager, the chance is you could find that in “Unknown Devices” and then right-click and select “Update Driver” and let the Windows install the driver automatically.
- If the issue persists, then again select “Wireless Adapters” in device manager, right-click and choose “Update Drivers” and select “Search from a list of Drivers in My Computer.”
- Chances are Windows might show you 2-3 choices to install the driver from. Choices could be similar as below:
Intel(R) Dual Band Wireless-N 7260 Version 184.108.40.206 [14/10/2013]
Intel(R) Dual Band Wireless-N 7260 Version 220.127.116.11 [31/10/2013]
Intel(R) Dual Band Wireless-N 7260
Choose the one which doesn’t show any version number or date. Let the driver update to finish its process and then reboot your computer.
Now you should note face WiFi Issue in your Sony Vaio Pro.
This Solution might sound kiddish, but it’s proven to work. Sometimes customization’s done by OEM’s mess up, and users bear the result. So, rather than having your computer with all bloatware your OEM gave along, do a fresh install of your Operating System no matter if you’re on Windows 10 or 8.
Download the media creation tool of Windows 10 or 8 from Microsoft website and do a clean install of your operating system. You can also make a bootable pen drive of Windows 10 or 8 first before upgrading and then use a pen drive to install Windows.
Windows shall automatically install the driver of your WiFi card, and you should be good to go. And if you find those drivers working correctly, avoid updating those in the future.
This solution to be tried only if the above seven solutions didn’t work for you. Chances could be that your router is not compatible with your WiFi Card drivers. Although this is a rare situation, but then getting a new WiFi Router with dual-band, i.e. (2.4 GHz and 5 GHz), could solve the issue. If you get a new router, or if your current router has the setting of changing band, then keep the router connected at 5 GHz and keep Bluetooth OFF of your computer.
I am sure, out of 8, at least one solution must work for you in fixing the Sony Vaio Pro WiFi Issue. Do let us know which solution worked for you. Or, if not, do let us your issue in comments, and we’ll try to resolve it at the earliest time.
Thank you so much! I was able to fix my Vaio using solution 2 and you saved me paying someone to fix it for me
You’re so much welcome. Thanks for sharing the feedback.
My vaio laptop model is SVF15N12SAS. I can not make a screen mirroring with my Sony Bavaria TV. What adapter should I upgrade my laptop with so I can do so?
Hi, thanks for this descriptive solution page. I solved my issue with solution 3.
Thank you very much. Solution-2 solved our wi-fi problem
Solution 2 worked….thank you so much!!!!
Problem “secure line” doesn’t have a valid IP configuration.
How do I fix it please.
Solution 1 worked for me: disable/turn off the bluetooth.
Hi, honestly none of these worked. I have the drivers and I can see my wifi router, but it won’t connect. Troubleshooting is unable to fix the problem. I am using an older VAIO pcg-41218m with an Intel Centrino Wireless N-1000 (running current driver, updating says this). The wifi was working fine and suddenly disappeared (the connection). I have not been able to connect since, but all other devices and laptops in the house are using wifi as normal. The LAN cable works fine, but I don’t want to be tethered forever. I tried updating from Intel site, also uninstalled and reinstalled via Intel website but no luck. Perhaps it is a hardware issue inside the laptop and something has come loose? Appreciate your help.
Some issues can be solved only when we have the device with us, and that scenario is not possible, hence I am afraid I have ran out of options as of today.
Late answer but I’m having the same issue you had 2 years ago Jef. Any chance you found the reason? Was it the device itself?
Thanks!! Solution #2 worked for me. I was using USB attached wifi adaptor, which worked ok, but this solution may prove to be much better. Running Win 10 with an SSD. Wow, what a difference!
Hello, I tried the first 5, but seeing as I don’t have anything Intel on my laptop I didn’t try the other methods. Re-installing the OS seems a bit daunting. The WiFi is working now, but it keeps disconnecting, please do help, because your methods did improve the situation but I’d like a clean solution Thanks a ton!
I have a svt1312x1es with wifi adapter AR9485WB-EG wireless network adapter.
I cannot my adapter in the solutions and I find roblems with the wifi connection. Can you help me or I have to change the wifi-adapter hardware.