For those users who have purchased HP Envy series laptops and in some particular models i.e., with Intel 7 series and C216 Chipset Family, they don’t come with the operating system pre-installed. That’s fine because most laptops come with the latest version of Windows for obvious reasons, yet so many people still love Windows 7 for its simplicity, speed, and usage. Although HP gives all the required drivers with the laptops in a CD. However, since those drivers should be future compatible, hence HP didn’t include USB drivers of the laptop in Driver CD as they’re supposed to be supported by OS itself. So, the issue people facing after installing Windows 7 32 or 64 bit is, after installing the OS, Windows 7 is unable to install the appropriate driver by itself online, nor does Windows Update helps.
If you check out the device information, it would be something similar as below:
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Realtek PCIE CardReader Chip: Realtek Semiconductor RTS5229 PCIe Card Reader Detail PnpID VEN_10EC&DEV_5229&SUBSYS_1969103C&REV_01 Vendor Realtek Semiconduct Corp. Device Realtek PCIE CardReader Chip Vendor Realtek Semiconductor Chip RTS5229 PCIe Card Reader Realtek PCIe GBE Family Controller Chip: Realtek Semiconductor RTL8168/8111 PCIe Gigabit Ethernet Adapter Detail PnpID VEN_10EC&DEV_8168&SUBSYS_1969103C&REV_0C Vendor Realtek Device Realtek PCIe GBE Family Controller Chip Vendor Realtek Semiconductor Chip RTL8168/8111 PCIe Gigabit Ethernet Adapter 3rd Gen Core processor DRAM Controller - 0154 Chip: Intel Core i7/i5/i3 DRAM Controller Detail PnpID VEN_8086&DEV_0154&SUBSYS_1969103C&REV_09 Vendor Intel Device 3rd Gen Core processor DRAM Controller - 0154 Chip Vendor Intel Chip Core i7/i5/i3 DRAM Controller Intel(R) HD Graphics 4000 Chip: Intel Core i7/Xeon Graphics Controller Detail PnpID VEN_8086&DEV_0166&SUBSYS_1969103C&REV_09 Vendor Intel Corporation Device Intel(R) HD Graphics 4000 Chip Vendor Intel Chip Core i7/Xeon Graphics Controller Intel(R) Centrino(R) Wireless-N 2230 Chip: Intel Centrino Wireless-N 2230 Detail PnpID VEN_8086&DEV_0887&SUBSYS_40628086&REV_C4 Vendor Intel Corporation Device Intel(R) Centrino(R) Wireless-N 2230 Chip Vendor Intel Chip Centrino Wireless-N 2230 Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller - 1E03 Chip: Intel 7 Series/C216 Chipset Family SATA AHCI Controller Detail PnpID VEN_8086&DEV_1E03&SUBSYS_1969103C&REV_04 Vendor Intel Device Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller - 1E03 Chip Vendor Intel Chip 7 Series/C216 Chipset Family SATA AHCI Controller Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10 Chip: Intel 7 Series/C216 Chipset Family PCIe Port #1 Detail PnpID VEN_8086&DEV_1E10&SUBSYS_1969103C&REV_C4 Vendor Intel Device Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10 Chip Vendor Intel Chip 7 Series/C216 Chipset Family PCIe Port #1 Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14 Chip: Intel 7 Series/C216 Chipset Family PCIe Port #3 Detail PnpID VEN_8086&DEV_1E14&SUBSYS_1969103C&REV_C4 Vendor Intel Device Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14 Chip Vendor Intel Chip 7 Series/C216 Chipset Family PCIe Port #3 Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16 Chip: Intel 7 Series/C216 Chipset Family PCIe Port #4 Detail PnpID VEN_8086&DEV_1E16&SUBSYS_1969103C&REV_C4 Vendor Intel Device Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16 Chip Vendor Intel Chip 7 Series/C216 Chipset Family PCIe Port #4 High Definition Audio Controller Chip: Intel 7 Series/C216 Chipset Family High Definition Audio Controller Detail PnpID VEN_8086&DEV_1E20&SUBSYS_1969103C&REV_04 Vendor Microsoft Device High Definition Audio Controller Chip Vendor Intel Chip 7 Series/C216 Chipset Family High Definition Audio Controller Synaptics SMBus Driver Chip: Intel 7 Series/C216 Chipset Family SMBus Host Controller Detail PnpID VEN_8086&DEV_1E22&SUBSYS_1969103C&REV_04 Vendor Synaptics Device Synaptics SMBus Driver Chip Vendor Intel Chip 7 Series/C216 Chipset Family SMBus Host Controller Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26 Chip: Intel 7 Series/C216 Chipset Family USB EHCI Controller #1 Detail PnpID VEN_8086&DEV_1E26&SUBSYS_1969103C&REV_04 Vendor Intel Device Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26 Chip Vendor Intel Chip 7 Series/C216 Chipset Family USB EHCI Controller #1 Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D Chip: Intel 7 Series/C216 Chipset Family USB EHCI Controller #2 Detail PnpID VEN_8086&DEV_1E2D&SUBSYS_1969103C&REV_04 Vendor Intel Device Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D Chip Vendor Intel Chip 7 Series/C216 Chipset Family USB EHCI Controller #2 @system32\drivers\pci.sys,#3075;Universal Serial Bus (USB) Controller [UNKNOWN DEVICE] Chip: Intel 7 Series/C216 Chipset Family USB XHCI Controller Detail PnpID VEN_8086&DEV_1E31&SUBSYS_1969103C&REV_04 Vendor Device @system32\drivers\pci.sys,#3075;Universal Serial Bus (USB) Controller Chip Vendor Intel Chip 7 Series/C216 Chipset Family USB XHCI Controller Intel(R) Management Engine Interface Chip: Intel 7 Series/C216 Chipset Family HECI Controller #1 Detail PnpID VEN_8086&DEV_1E3A&SUBSYS_1969103C&REV_04 Vendor Intel Device Intel(R) Management Engine Interface Chip Vendor Intel Chip 7 Series/C216 Chipset Family HECI Controller #1 Intel(R) HM77 Express Chipset LPC Controller - 1E57 Chip: Intel HM77 Chipset LPC Controller Detail PnpID VEN_8086&DEV_1E57&SUBSYS_1969103C&REV_04 Vendor Intel Device Intel(R) HM77 Express Chipset LPC Controller - 1E57 Chip Vendor Intel Chip HM77 Chipset LPC Controller Cypress Hi-Speed 4-Port USB 2.0 Hub Vendor: Cypress PnpID: VID_04B4&PID_6560 Device: Hi-Speed 4-Port USB 2.0 Hub Chicony Electronics USB Device Vendor: Chicony Electronics PnpID: VID_04F2&PID_B3A6 Device: USB Device DigitalPersona 0050) Vendor: DigitalPersona PnpID: VID_138A&PID_0050 Device: 0050) Raritan Computer USB Device Vendor: Raritan Computer PnpID: VID_14DD&PID_1005 Device: USB Device Intel Integrated Rate Matching Hub Vendor: Intel PnpID: VID_8087&PID_0024 Device: Integrated Rate Matching Hub Intel USB 2.0 Bluetooth Adapter Vendor: Intel PnpID: VID_8087&PID_07DA Device: USB 2.0 Bluetooth Adapter USB Root Hub Vendor: Microsoft PnpID: usb\root_hub20 Generic USB Hub Vendor: Microsoft PnpID: usb\class_09 USB Composite Device Vendor: Microsoft PnpID: usb\composite CD-ROM Drive Vendor: Microsoft PnpID: gencdrom ACPI x64-based PC Vendor: Microsoft PnpID: acpiapic Disk drive Vendor: Microsoft PnpID: gendisk IDE Channel Vendor: Microsoft PnpID: internal_ide_channel Standard PS/2 Keyboard Vendor: Microsoft PnpID: *pnp0303 IDT High Definition Audio CODEC Vendor: IDT PnpID: hdaudio\func_01&ven_111d&dev_76e0&subsys_103c1969 Microsoft Streaming Clock Proxy Vendor: Microsoft PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196} Microsoft Streaming Quality Manager Proxy Vendor: Microsoft PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196} Microsoft Streaming Tee/Sink-to-Sink Converter Vendor: Microsoft PnpID: sw\{cfd669f1-9bc2-11d0-8299-0000f822fe8a} Microsoft Streaming Service Proxy Vendor: Microsoft PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196} Microsoft Trusted Audio Drivers Vendor: Microsoft PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe} Intel(R) Display Audio Vendor: Intel(R) Corporation PnpID: hdaudio\func_01&ven_8086&dev_2806&subsys_80860101 Generic PnP Monitor Vendor: Microsoft PnpID: *pnp09ff Synaptics SMBus ClickPad Vendor: Synaptics PnpID: *syn1e90 WAN Miniport (SSTP) Vendor: Microsoft PnpID: ms_sstpminiport WAN Miniport (IKEv2) Vendor: Microsoft PnpID: ms_agilevpnminiport WAN Miniport (L2TP) Vendor: Microsoft PnpID: ms_l2tpminiport WAN Miniport (PPTP) Vendor: Microsoft PnpID: ms_pptpminiport WAN Miniport (PPPOE) Vendor: Microsoft PnpID: ms_pppoeminiport WAN Miniport (IPv6) Vendor: Microsoft PnpID: ms_ndiswanipv6 WAN Miniport (Network Monitor) Vendor: Microsoft PnpID: ms_ndiswanbh Bluetooth Device (Personal Area Network) Vendor: Microsoft PnpID: bth\ms_bthpan WAN Miniport (IP) Vendor: Microsoft PnpID: ms_ndiswanip Microsoft ISATAP Adapter Vendor: Microsoft PnpID: *isatap RAS Async Adapter Vendor: Microsoft PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e} Bluetooth Device (RFCOMM Protocol TDI) Vendor: Microsoft PnpID: bth\ms_rfcomm Microsoft Teredo Tunneling Adapter Vendor: Microsoft PnpID: *teredo Microsoft Virtual WiFi Miniport Adapter Vendor: Microsoft PnpID: {5d624f94-8850-40c3-a3fa-a4fd2080baf3}\vwifimp Plug and Play Software Device Enumerator Vendor: Microsoft PnpID: root\swenum UMBus Root Bus Enumerator Vendor: Microsoft PnpID: root\umbus Terminal Server Mouse Driver Vendor: Microsoft PnpID: root\rdp_mou Terminal Server Keyboard Driver Vendor: Microsoft PnpID: root\rdp_kbd Composite Bus Enumerator Vendor: Microsoft PnpID: root\compositebus ACPI Fan Vendor: Microsoft PnpID: *pnp0c0b Microsoft Virtual Drive Enumerator Driver Vendor: Microsoft PnpID: root\vdrvroot Volume Manager Vendor: Microsoft PnpID: root\volmgr File as Volume Driver Vendor: Microsoft PnpID: root\blbdrive Microsoft System Management BIOS Driver Vendor: Microsoft PnpID: root\mssmbios Microsoft ACPI-Compliant System Vendor: Microsoft PnpID: *pnp0c08 Microsoft Windows Management Interface for ACPI Vendor: Microsoft PnpID: *pnp0c14 ACPI Lid Vendor: Microsoft PnpID: *pnp0c0d ACPI Power Button Vendor: Microsoft PnpID: *pnp0c0c ACPI Thermal Zone Vendor: Microsoft PnpID: acpi\thermalzone ACPI Fixed Feature Button Vendor: Microsoft PnpID: acpi\fixedbutton Motherboard resources Vendor: Microsoft PnpID: *pnp0c02 PCI bus Vendor: Microsoft PnpID: *pnp0a03 System board Vendor: Microsoft PnpID: *pnp0c01 UMBus Enumerator Vendor: Microsoft PnpID: umb\umbus Intel(R) 82802 Firmware Hub Device Vendor: Microsoft PnpID: *int0800 Programmable interrupt controller Vendor: Microsoft PnpID: *pnp0000 System timer Vendor: Microsoft PnpID: *pnp0100 High precision event timer Vendor: Microsoft PnpID: *pnp0103 Direct memory access controller Vendor: Microsoft PnpID: *pnp0200 System CMOS/real time clock Vendor: Microsoft PnpID: *pnp0b00 Numeric data processor Vendor: Microsoft PnpID: *pnp0c04 Microsoft ACPI-Compliant Embedded Controller Vendor: Microsoft PnpID: *pnp0c09 Intel(R) Smart Connect Technology Device Vendor: Intel PnpID: acpi\int33a0 HP Mobile Data Protection Sensor Vendor: Hewlett-Packard Development Company, L.P. PnpID: acpi\hpq6007 Intel Processor Vendor: Microsoft PnpID: acpi\genuineintel_-_intel64 Generic volume shadow copy Vendor: Microsoft PnpID: storage\volumesnapshot Validity Sensors (WBF) (PID=0050) Vendor: Validity Sensors, Inc. PnpID: usb\vid_138a&pid_0050 USB Video Device Vendor: Microsoft PnpID: usb\class_0e Generic volume Vendor: Microsoft PnpID: storage\volume Microsoft AC Adapter Vendor: Microsoft PnpID: acpi\acpi0003 Microsoft Composite Battery Vendor: Microsoft PnpID: composite_battery Microsoft ACPI-Compliant Control Method Battery Vendor: Microsoft PnpID: acpi\pnp0c0a Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter Vendor: Intel PnpID: root\amppal Generic Bluetooth Adapter Vendor: Microsoft PnpID: usb\class_e0&subclass_01&prot_01 Microsoft Bluetooth Enumerator Vendor: Microsoft PnpID: bth\ms_bthbrb |
Fix USB Not Working in HP Envy Laptops
So, to fix USB not working in HP Ency series laptops, all you need to download and install the right USB driver for Windows 7, and you’re good to go.
Download this latest version of USB 3.0 driver by Intel.
Intel USB 3.0 eXtensible Host Controller Driver for Intel 7 Series/C216 Chipset Family
File Name:Â Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver.zip
Driver Version:Â 1.0.10.255
Download:Â Direct Link
This USB 3.0 eXtensible driver is not compatible with the operating system prior to Windows 7. This driver contains support for following Intel chipsets and Intel processors:
- Intel® 7 Series/C216 Chipset Family
- 3rd generation Intel Core™ Processor Family
- 2nd generation Intel Core™ i3 Processor
- 2nd generation Intel Core™ i5 Processor
- 2nd generation Intel Core™ i7 Processor
- 2nd generation Intel Core™ i7 Extreme Processor
Following Operating System are supported:
Windows 7 Operating System (both 32-bit and 64-bit versions)
Windows Server 2008 R2* 64-bit Operating System
This driver will install the following drivers and applications upon installing:
- Intel® USB 3.0 eXtensible Host Controller Driver
- Intel® USB 3.0 Root Hub Driver
- Intel® USB 3.0 Host Controller Switch Driver
- Intel® USB 3.0 Monitor
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